Terms of Service
Welcome to Casa Belo (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our online store, products, and services available at www.casabelo.ca. By accessing or purchasing from our website, you agree to these Terms. If you do not accept them, do not use the site.
Acceptance of TermsBy using our online store, placing an order, or creating an account, you agree to follow these Terms as well as our Privacy Policy, Shipping Policy, and Refund Policy.
EligibilityTo make purchases on our website, you must:
• Be of legal age in your province or territory of residence in Canada, and
• Provide accurate and complete information for all transactions.
We make every effort to display accurate product information, including descriptions, pricing, and availability. However:
• Colors, images, and details may vary depending on your device;
• We may modify or discontinue products at any time without notice;
• Quantities of certain items may be limited.
We reserve the right to refuse or cancel any order if needed.
All prices are shown in Canadian Dollars (CAD) or USD (US Dollars).
By placing an order, you agree that:
• You are authorized to use the payment method provided;
• You will provide accurate billing and payment information;
• Prices may change at any time without notice.
We accept payments through credit cards, Stripe.
We reserve the right to refuse or cancel orders if fraud is suspected.
Once an order is placed:
• You will receive an order confirmation email;
• Processing times may vary based on product type and stock availability;
• Shipping times depend on your location and the method selected at checkout.
By placing an order, you acknowledge and accept:
• Any shipping fees displayed at checkout;
• That delays caused by carriers or customs (if international) are outside our control.
For full details, see our Shipping Policy.
We want you to be satisfied with your purchase.
Returns, exchanges, and refunds are handled according to our Refund Policy, which is part of these Terms.
Please review it carefully before purchasing.
If you create an account:
• You must keep your login credentials secure;
• You are responsible for all activity under your account;
• We may suspend or terminate accounts for misuse or violation of these Terms.
You may also check out as a guest.
You agree not to:
• Use the site for unlawful purposes;
• Attempt to hack, disrupt, or bypass security features;
• Make false or fraudulent purchases;
• Resell products purchased from us without permission;
• Use automated tools (bots, scrapers) to gather data.
Violations may result in account termination or legal action.
To the fullest extent permitted under Canadian law, Casa Belo is not liable for:
• Indirect or consequential damages;
• Loss of revenue, data, or profits;
• Issues caused by third-party shipping carriers;
• Product misuse or user negligence.
Your use of the website is at your own risk.
Our products and services are provided “as is” and “as available.”
We do not guarantee that:
• The website will be error-free or uninterrupted;
• Product descriptions are always accurate;
• The site will meet your expectations at all times.
Some provinces do not allow certain disclaimers — in those cases, those limitations may not apply to you.
These Terms are governed by the laws of the Province of Toronto, Ontario and applicable federal laws of Canada.
Any disputes will be resolved in courts located in Toronto, Ontario.